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Quality Assurance Specialist – Arlington Heights, IL

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Brief Description

  • This position reports to the Wholesome Sweeteners, Inc.  Manager of Manufacturing and Technical Services and is located at Wholesome’s Candy division, TruSweets.
  • Minimum Requirements are:
    • Degree in or related to Manufacturing, Food Science, Engineering, Supply Chain Management or equivalent work experience.
    • Requires great communication and customer service skills, must be very detail oriented.
    • Must have excellent organizational and multi-tasking abilities
    • The ability to effectively work with cross-functional teams is required
    • Bi-lingual English / Spanish is a plus.
    • Must be familiar with commercialization and manufacturing processes.
    • Minimum of  2 years’ experience within Production, Warehousing,  Safety, Regulatory, R&D, or Technical Services in the Consumer Goods Manufacturing Industry
    • Knowledge of Preventative Controls Food Safety Program Requirements and HACCP. PCQI desired.
    • Must be familiar with Food Certification programs such as Organic, Kosher, Gluten Free and GFSI.

Accountabilities

  • Continuously improves Manufacturing practices of consumer goods through development and monitoring of Quality Manual.
  • Coordinates Quality and Food Safety activities with responsibility to report back all information to Corporate Headquarters.
  • Responsible for monitoring Quality and Food Safety Programs, Risk Assessments, and Sanitation Verification Activities.
  • Maintains a high level of engagement with existing staff.
  • Other duties assigned by upper management.

Responsibilities

  • Ensures quality and continuous improvement in the areas of Warehousing, Logistics, Manufacturing, and Safety.
  • Proactively supports manufacturing in the execution of delivery of Safe, Quality, and Value Added food products.
  • Assists with the development, enhancements, and maintenance of all finish product specifications and monitors compliance towards customer requirements.
  • Conducts documented reviews and/or risk assessments related to the Food Safety Plan and ensures CAPA completion.
  • Responsible for facilitating local, state, and federal inspections for the manufacturing site and for follow up on deviations and necessary corrective / preventative actions. Primary person responsible for Certification Inspections and SQF practitioner for onsite GFSI audits.
  • Provides support for validation runs, test runs and first production runs.
  • Proactively supports the enhancement, development, training and review of all new products, processes and suppliers as well as continuous improvement of current products.
  • Point contact for all consumer and customer complaints and responsible for investigation, corrective action and responses.
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